To lead in the digital world, you can’t afford to have manual backoffice processes that are inefficent and not-responsive. Customer experience depends on the turn-around time and quality of the response. It is important to integrate digital automation solutions with apt human interventions to provide meaningful experiences.

At Futran, we specialize in AI and RPA technologies, however, we understand that the critical success factor for automation program is the domain knowledge about the processes, and not only the technology. We have augmented our automation practice with domain experts in various industries including financial servcies, insurance, life sciences and healthcare.